Lu'an Xinao recalls "problem valve" SMS message to the public

Recently, some members of the public have reported that: “The mobile phone has received a short message inexplicably. The general content is the valve of the company’s procurement, because an indicator cannot meet the internal quality control standards of the manufacturer (the manufacturer’s internal control standard is higher than the national standard, and the batch of single-mouth valve meets National standards require, but do not meet the manufacturers internal control standards), are recalled, the deposit for the Lu'an Xin'ao gas company." Gas valves are installed and used, followed by a recall, which in the end is what happened? It will not be fraudulent messages. Many citizens have questioned this. On the morning of February 27, the reporter visited the Lu'an Xin'ao Gas Company with a question.

According to Zuo Jiazhong, director of the company's pipe network operation department, “The citizen’s response to the valve recall is indeed the case. In mid-February, he suddenly received a document from the supplier Zhejiang Dunan Valve Co., Ltd., which the company stated in the document as January. On the 6th, the DN15: 1600 brass plate ball valve stems were sent to Lu'an Xin'ao Gas Company. When the quality inspection department re-checked the valve seat anti-aging test, it was found that the company did not reach the company. The 36-month safety use standard of internal control (the national standard is 18 months of safe use standard). With the principle of honesty and responsibility, it is hoped that Lu'an Xin'ao Gas Company will dismantle and replace the used products within 15 days."

Zuo Jiazhong stated that most of the valves involved in the recall have been sealed and returned to the supplier. Only 290 of them have been installed in the home. In the attitude of being responsible for the users, Lu'an Xin'ao Gas Company used the batch for the first time. The user group of the valve sent out a short message to inform the customer details and is currently replacing the user's door for free.

Wu Chuanwen, Assistant to General Manager of Lu'an Xin'ao Gas Company, said: “The procurement of valves and other materials is generally the responsibility of the group company. All links are high demand, high starting point and high standards. Some time ago, the company received a batch of orders from suppliers. Mouth valve (disc ball valve), manufacturer letter, because a certain index can not meet the manufacturer's internal quality control standards (manufacturer's internal control standards higher than the national standard, this batch of single mouth valve meets the national standard requirements, but does not meet the manufacturer's internal control standards) , Recall now.User safety is no small matter, safety responsibility is greater than days, the company informed the user after the first time, send maintenance personnel to the site for free replacement, to ensure that the public safety of gas. Please receive SMS users to give Support, understanding and cooperation.