Dongfeng Nissan Launches New Service Platform N-Club

It is understood that the Dongfeng Nissan N-Club has been welcomed and sought after by customers since it was commissioned in June this year. It has 500,000 N-Club members in just a few months. Dongfeng Nissan is using the N-Club platform to create a new model of thoughtful, meticulous, and comprehensive service concepts that will create a “people and car • life” that exceeds expectations for car owners.

This brand-new platform is Dongfeng Nissan's “only” customer sentiment feedback system through the integration of existing member systems, vehicle sales and after-sales business resources, and reconstructed Dongfeng Nissan’s “single” customer sentiment feedback system, integrating the three major systems of Dongfeng Nissan’s sales service, after-sales service and horizontal business. Resources. N-Club is also the first manufacturer-led member point feedback system. Regardless of whether it is a new owner or an old owner, if you join the N-Club as a member, you can receive 100 credits. Afterwards, you can become an N-Club member and obtain the N-Club membership by purchasing, recommending, or participating in the activities in the Dongfeng Nissan franchise stores. Corresponding points. When the membership score exceeds 20 points, it can be deducted from cash by 1 point = 1 yuan. In addition, there is no limit on the proportion of points deducted, which will bring a more affordable car life experience for members. In addition, you can also enjoy quality packages, 24-hour emergency rescue services, priority to enjoy the green channel and other privileges and distinguished service.

In this fast-developing auto market, every car company and distributor likes to create a club. However, due to the lack of attention or the limitations of the development of hardware and software, these clubs or riders can hardly mobilize the entire company's service resources to create value for customers. . Dongfeng Nissan paid attention to the service and feedback of N-Club brought to its customers, which helped customers and car companies to each other.